International Shipping Policy
At Elegance Lamps, each piece is handcrafted, one-of-a-kind, and often large or unusually shaped. Because international shipping involves additional complexities—including customs rules, parcel size limits, and electrical regulations—this page outlines everything you need to know before placing an order from outside the United States.
Please review the information below carefully to ensure your order arrives smoothly and without unexpected delays or fees.
International Orders – Important Information
Shipping Quote Required: Due to the unique size and shape of each lamp and lampshade, international buyers must contact me at studio@elegancelamps.com before purchasing to receive a personalized shipping quote. Checkout will not display accurate international rates.
Electrical Parts Will Be Removed: Antique lamps are shipped without electrical components and are delclared as “non-working decorative collector's items”. It is the buyer's responsibility to rewire or adapt the lamp to meet local electrical standards.
Box Size Restrictions Apply: Each country enforces maximum parcel dimensions. Please check your local import regulations to ensure your item can be accepted by your customs authority.
Import Duties and Taxes: All international buyers are responsible for paying any applicable import duties, taxes, or customs fees required by their country.
Customs Delays or Refusals: Elegance Lamps is not responsible for customs delays, package refusals, or return shipping costs. Please verify your country’s import policies before purchasing.
Customs Declarations: All shipments are declared accurately and honestly as merchandise. Elegance Lamps will not mark items as gifts or alter customs values.
Shipping Insurance: Insurance is included in the shipping price for international shipments. Elegance Lamps is not responsible for damage, loss, or theft that occurs in transit unless insurance is purchased.
Electrical Compliance: If a buyer chooses to rewire the lamp for functional use, it is their responsibility to ensure compliance with local safety and electrical standards.
Thank you for your interest in Elegance Lamps. I welcome international collectors and truly appreciate your support of handmade work. Please don’t hesitate to reach out with any questions.
Contact:
studio@elegancelamps.com